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Missouri Department of Transportation

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Measures of Performance

MoDOT’s Tracker is a tool to assess how well we deliver services and products to our customers. Much like a GPS tracking system, this tool can only show the direction in which the department is headed. We must determine if it is going in the right direction to best serve our customers.

MoDOT’s Mission and Value Statements provide the basis for the Tracker. The Tangible Results are outcomes our customers expect to see as we fulfill our mission. Each performance measure listed on the Tracker is designed to help us focus on successfully achieving these results. The Tracker will be published quarterly to ensure accountability and allow our customers to see the progress we are making towards those results that they expect.


Complete Tracker Document April 2016 (10.7 MB, 132 pages)

Tracker Divided for Quicker Downloading
Introduction | Table of Contents (291 KB, 6 pages)
Keep Customers and Ourselves Safe (1.12 MB, 18 pages)
Keep Roads and Bridges in Good Condition (413 KB, 8 pages)
Provide Outstanding Customer Service (654 KB, 12 pages)
Deliver Transportation Solutions of Great Value (1.62 MB, 17 pages)
Operate a Reliable and Convenient Transportation System (2.58 MB, 24 pages)
Use Resources Wisely

(2.99 MB,  24 pages)

Advance Economic Development (1.91 MB, 21 pages)
Tracker Archive  




The documents are provided in Acrobat Reader format. Free Acrobat Reader download PDF Icon

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Missouri Department of Transportation
Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
1-866-831-6277 (Motor Carrier Services)
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