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Missouri Department of Transportation

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Measures of Performance

MoDOT’s Tracker is a tool to assess how well we deliver services and products to our customers. Much like a GPS tracking system, this tool can only show the direction in which the department is headed. We must determine if it is going in the right direction to best serve our customers.

MoDOT’s Mission and Value Statements provide the basis for the Tracker. The 18 results are outcomes that our customers expect to see as we fulfill our mission. Each performance measure listed on the Tracker is designed to help us focus on successfully achieving these results. The Tracker will be published quarterly to ensure accountability and allow our customers to see the progress we are making towards those results that they expect.

Complete Tracker Document April 2005 (11 MB, 169 pages)

Tracker Divided for Quicker Downloading
Cover, Introduction and Table of Contents (469 kbs, 8 pages)
Uninterrupted Traffic Flow (3 meg, 12 pages)
Smooth & Unrestricted Roads And Bridges (849 kbs, 8 pages)
Safe Transportation System (617 kbs, 12 pages)
Roadway Visibility (784 kbs, 8 pages)
Personal, Fast, Courteous & Understandable Response to Customer Requests (304 kbs,  10 pages)
Partner With Others To Deliver Transportation Services (646 kbs, 6 pages)
Leverage Transportation To Advance Economic Development (1 meg, 6 pages)
Innovative Transportation Solutions (261 kbs, 4 pages)
Fast Projects That Are Of Great Value (523 kbs, 12 pages)
Environmentally Responsible (446 kbs, 9 pages)
Efficient Movement Of Goods (1 meg, 10 pages)
Easily Accessible Modal Choices (532 kbs, 12 pages)
Customer Involvement In Transportation Decision-Making (309 kbs, 6 pages)
Convenient, Clean & Safe Roadside Accomodations (542 kbs, 6 pages)
Best Value For Every Dollar Spent (638 kbs, 18 pages)
Attractive Roadsides (480 kbs, 6 pages)
Advocate For Transportation Issues (523 kbs, 6 pages)
Accurate, Timely, Understandable & Proactive Transportation Information (392 kbs, 9 pages)
Tracker Archive  

The documents are provided in Acrobat Reader format. Free Acrobat Reader download PDF Icon

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Missouri Department of Transportation
Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
1-866-831-6277 (Motor Carrier Services)
Driver's License Offices
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