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Missouri Department of Transportation

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Measures of Performance

MoDOT’s Tracker is a tool to assess how well we deliver services and products to our customers. Much like a GPS tracking system, this tool can only show the direction in which the department is headed. We must determine if it is going in the right direction to best serve our customers.

MoDOT’s Mission and Value Statements provide the basis for the Tracker. The Tangible Results are outcomes our customers expect to see as we fulfill our mission. Each performance measure listed on the Tracker is designed to help us focus on successfully achieving these results. The Tracker will be published quarterly to ensure accountability and allow our customers to see the progress we are making towards those results that they expect.

Complete Tracker Document January 2013 (14.3 MB, 217 pages)

Tracker Divided for Quicker Downloading
Cover, Introduction and Table of Contents (217 KB, 7 pages)
Uninterrupted Traffic Flow (3.80 MB, 16 pages)
Smooth & Unrestricted Roads And Bridges (893 KB, 12 pages)
Safe Transportation System (903 KB, 18 pages)
Roadway Visibility (352 KB, 4 pages)
Outstanding Customer Service

(849 KB,  22 pages)

Partner With Others To Deliver Transportation Services (269 KB, 8 pages)
Advance Economic Development (427 KB, 8 pages)
Innovative Transportation Solutions (699 KB, 6 pages)
Fast Projects That Are Of Great Value (763 KB, 12 pages)
Environmentally And Socially Responsible (537 KB, 10 pages)
Great Workplace, Great Employees (1.02 MB, 16 pages)
Efficient Movement Of Goods (670 KB, 6 pages)
Easily Accessible Modal Choices (596 KB, 14 pages)
Customer Involvement In Transportation Decision-Making (417 KB, 6 pages)
Accommodating Roadsides (675 KB, 6 pages)
Best Value For Every Dollar Spent (886 KB, 22 pages)
Advocate For Transportation Issues (967 KB, 10 pages)
Proactive Transportation Information

(577 KB, 8 pages)

MoDOT's Bolder Five-Year Direction (2.94MB KB, 7 pages)
Tracker Archive  

The documents are provided in Acrobat Reader format. Free Acrobat Reader download PDF Icon

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Missouri Department of Transportation
Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
1-866-831-6277 (Motor Carrier Services)
Driver's License Offices
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