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Missouri Department of Transportation

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Measures of Performance


MoDOT’s Tracker is a tool to assess how well we deliver services and products to our customers. Much like a GPS tracking system, this tool can only show the direction in which the department is headed. We must determine if it is going in the right direction to best serve our customers.

MoDOT’s Mission and Value Statements provide the basis for the Tracker. The Tangible Results are outcomes our customers expect to see as we fulfill our mission. Each performance measure listed on the Tracker is designed to help us focus on successfully achieving these results. The Tracker will be published quarterly to ensure accountability and allow our customers to see the progress we are making towards those results that they expect.

Complete Tracker Document July 2012 (11.40 MB, 210 pages)

Tracker Divided for Quicker Downloading
Cover, Introduction and Table of Contents (1.21 MB, 7 pages)
Uninterrupted Traffic Flow (1.62 MB, 16 pages)
Smooth & Unrestricted Roads And Bridges (755 KB, 10 pages)
Safe Transportation System (786 KB, 18 pages)
Roadway Visibility (365 KB, 4 pages)
Outstanding Customer Service

(813 KB,  22 pages)

Partner With Others To Deliver Transportation Services (228 KB, 4 pages)
Advance Economic Development (410 KB, 8 pages)
Innovative Transportation Solutions (688 KB, 6 pages)
Fast Projects That Are Of Great Value (622 KB, 10 pages)
Environmentally And Socially Responsible (707 KB, 12 pages)
Great Workplace, Great Employees (666 KB, 16 pages)
Efficient Movement Of Goods (630 MB, 6 pages)
Easily Accessible Modal Choices (686 KB, 14 pages)
Customer Involvement In Transportation Decision-Making (430 KB, 8 pages)
Accommodating Roadsides (732 KB, 6 pages)
Best Value For Every Dollar Spent (893 KB, 20 pages)
Advocate For Transportation Issues (789 KB, 10 pages)
Proactive Transportation Information

(422 KB, 8 pages)

MoDOT's Bolder Five-Year Direction (351 KB, 6 pages)
Tracker Archive  

The documents are provided in Acrobat Reader format. Free Acrobat Reader download PDF Icon

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Missouri Department of Transportation
Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
1-866-831-6277 (Motor Carrier Services)
Driver's License Offices
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